Effective Date: 20 August 2026
At Vikrama Heritage, we value every order and strive to provide our customers with a smooth and reliable shopping experience.
Order Cancellation
Orders can be cancelled only before they have been processed or shipped. To request a cancellation, please contact our customer support team as soon as possible with your order details.
Once an order has been shipped, it cannot be cancelled. In such cases, you may refer to our Return & Refund Policy, where applicable.
Cancellation by Vikrama Heritage
Vikrama Heritage reserves the right to cancel an order in situations including product unavailability, pricing or inventory errors, payment issues, or circumstances beyond our control. If we cancel your prepaid order, the applicable amount will be refunded through the original payment method.
Refund for Cancelled Orders
Approved refunds for cancelled prepaid orders will be initiated after cancellation confirmation. The time taken for the refund to reflect in your account may vary depending on your bank or payment provider.
Contact Us
For cancellation requests or assistance, please contact us:
Vikrama Heritage
Sarai Biru Chauraha, Kerakat, Jaunpur,
Uttar Pradesh – 222142
Phone: +91 72370 64427
Email: vikramaheritage1960@gmail.com