Effective Date: August 20, 2026
At Vikrama Heritage, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
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Your name
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Mobile number
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Email address
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Billing and shipping address
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Order and transaction details
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Information you provide when contacting our support team
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Device, browser, IP address, and website usage information
We collect only the information reasonably required to provide our services and process your orders.
2. How We Use Your Information
Your information may be used to:
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Process and deliver your orders
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Confirm and provide updates about your purchases
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Respond to your queries and requests
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Provide customer support
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Improve our products, website, and shopping experience
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Prevent fraudulent or unauthorized transactions
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Send promotional communications where permitted and where you have provided appropriate consent
3. Payment Information
Payments made through our website may be processed through third-party payment gateways. Vikrama Heritage does not directly store your complete debit card, credit card, UPI, or banking credentials on its own servers.
Payment information is handled by the respective payment service provider according to its privacy and security practices.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better shopping experience.
You may adjust your browser settings to manage or disable cookies. However, doing so may affect certain website functionalities.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers who help us operate our business, including:
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Payment gateway providers
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Shipping and delivery partners
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Website and technology service providers
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Analytics or marketing service providers
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Government authorities or legal bodies when required by applicable law
These parties receive only the information necessary to perform their respective services.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Marketing Communications
With your consent, we may contact you through email, SMS, WhatsApp, or other communication channels regarding offers, products, updates, or other information related to Vikrama Heritage.
You may opt out of promotional communications at any time by contacting us or using the available unsubscribe option.
8. Third-Party Links
Our website may contain links to third-party websites or services. Vikrama Heritage is not responsible for the privacy practices, content, or security of those external websites.
We encourage you to review their respective privacy policies before providing any personal information.
9. Children's Privacy
Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal and regulatory requirements, resolve disputes, and maintain appropriate business records.
11. Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information held by us.
For any privacy-related request, you can contact us using the details provided below.
12. Changes to This Privacy Policy
Vikrama Heritage may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:
Vikrama Heritage
Email: vikramaheritage1960@gmail.com
Phone: +91 72370 64427
Address: Sarai Biru Chauraha, Kerakat, Jaunpur, Uttar Pradesh – 222142
This Privacy Policy is intended as a general website policy. It should be reviewed and customized according to Vikrama Heritage's actual business practices, payment providers, shipping partners, marketing tools, and applicable Indian laws before publication.